We’re absolutely impressed by the range of personal injury claims Kerr Brown covers – from work accidents to even cosmetic negligence. Each of these categories contains an even more detailed list of specific claims, so clients will surely find the one most fitting to their case.

In a service like this where resolution could take months, it is so important that clients are kept in the loop. It’s a good thing that clients love how communicative Kerr Brown is, touching base with them at every point of the process. 

Clients are also quick to commend Kerr Brown for the sound insights and advice given to them. The thorough way their assigned lawyer addresses their question is a true show of expertise, which goes a long way in providing reassurance to clients.

Kerr Brown’s legal fees are also said to be reasonable, which we think is a big plus. Personal injury claims are made by private citizens, many of whom don’t have a lot of money to spare.

It also helps that they implement the no win, no fee policy – clients are only required to pay if the lawyer is able to settle their claim for them. This actually puts the pressure on the lawyer to do his or her best in assisting the client.

There were a few incidents reported on specific lawyers who did not showcase the professionalism due the client, as well as potential clients who never heard back from Kerr Brown.

Thankfully, these issues only revolved around specific members of the team and don’t reflect the true quality of work Kerr Brown offers. We hope that management has already been able to address this matter because otherwise, this is a great law firm to go with.

Also upholding the no win, no fee policy is NewLaw Scotland. This law firm is known for their efficiency in handling and settling claims, which is a must in this line of work where cases can easily drag on.

We’ve heard many impressive stories from clients who appreciate how they were kept part of the whole process. No matter the communication tool, NewLaw lawyers are consistent in touching base with their clients and keeping them updated on the progress of their cases.

One thing that clients like about NewLaw is how they go the extra mile to address queries and concerns. Many lawyers tend to just give bookish answers to appease a client and be on their merry way, but NewLaw goes above and beyond.

When clients are interested and ask questions, it means that they need reassurances from their lawyer that things are on track. And when a lawyer takes the time to address them and allay any fears, it shows that the client is being taken seriously.

We think that this is probably one of the most important parts of lawyering, and NewLaw does this incredibly well. In fact, many of their clients love them because they are truly supportive of their needs.

While there are some clients who find that their settlements are taking longer than expected, it would be hard to pass judgement just based on this reality. Each case and legal process is unique, with their own complexities that influence the length of time a case is pursued.

We think that NewLaw would be the perfect firm for clients who are prone to anxiety and need constant check-ins. It sounds like they offer fantastic support on cases, both legally and emotionally.

There was honestly nothing we could find fault with when we got to know Hamilton Douglas Legal (or HD Claims). Apart from also having a no win, no fee policy, they also offer a free case evaluation, which is great for clients who want to find out the potential of their case.

Not only that, they are actually open 24 hours daily, unlike most law firms. We think it’s amazing that their lines are open to clients at any time of the day, which might come in handy for emergency claims situations.

We like that they go out of their way to take the stress out of their clients’ circumstances by coordinating with 3rd party insurers on their behalf. It’s administrative tasks like these that don’t help in any way, so easing that burden off a client’s shoulders is a big plus for us.

They also have an excellent track record of settling claims quicker than other law firms. Clients have attested to having their timelines shortened by as much as a month or two, still ending with a happy win.

This is actually of great value to the client as the longer a case is pursued, the more legal fees add up. So even after winning, they would have to settle the amount equivalent to a long and drawn-out court case.

By using their expertise to shorten the process and still win cases, Hamilton Douglas provides peace of mind not only emotionally, but also financially. 

We were also impressed when we found out that Hamilton Douglas is one of the rarer firms willing to take on more complex cases. Many of their clients came from other law firms that turned down their case because it was too difficult, but they took it and even won it.

It’s safe to say that Hamilton Douglas should be at the top of everyone’s list for legal counsel pertaining to personal injury claims.

Conway is one of the smaller firms listed in this article. More a family-run venture, it promises clients stress-free claim settlements and only the best personal service, which many of its clients can attest to.

The beauty of being a small practice is that one can really be attentive to every client. This is the case with Conway, as many of their clients are happy with their excellent attention to detail and level of care.

We love that they are responsive to queries, even promising to return calls within 24 hours if they cannot immediately attend to the phone. For existing clients, they are very happy with the calibre of Conway’s communication as they are regularly updated on their cases.

At the very start of the process, Conway reassures clients that the goal is to get the best possible outcome for their case. For us, this is a good way of establishing trust with clients for smoother collaboration down the line.

Conway also believes that the most important part of the legal process is helping clients make their voices heard, which we love. We can tell that the client is really at the heart of this firm’s services, which is hard to find in this day and age when it comes to legal processes.

The only minor concern we can identify here is that being a smaller practice, Conway may not have the capacity to take on as many cases as others. However, we are certain that those they are able to accommodate will experience the top-notch personal service they are known for.

For cycling accident claims, Cycle Law is the firm to go to. Specialising in this particular type of personal injury, their knowledge and familiarity with relevant laws are impressively extensive. 

Knowing that countless cycling injuries happen daily, Cycle Law promises prompt assistance to anyone who would like to make a personal injury claim. This is evidenced by many grateful clients who received an immediate response to queries and were quickly helped.

This type of claim is one of the most typical and frequent in the personal injury category, particularly in Glasgow where the land is ideal for many a bike trip. So it helps that they also have a supportive team of lawyers that understands this and takes this type of claim seriously.

Apart from their no win, no fee policy, they also guarantee that clients will receive at least 85% of the total damages calculated should they win the case. This provides ample relief and peace of mind for clients, and also motivates the legal team to pursue a win in court.

It’s a shame that they only handle cycling accidents, since that means they can only take on clients that fit this category. But at the same time, we think that having a focus or specialty gives them an edge over other firms, as they will be the go-to for these types of claims.