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5 Best Washing Machine Repair Services in Edinburgh

5 Best Washing Machine Repair Services in Edinburgh

  • Repair Service – We meticulously assessed each washing machine repair service, scrutinising the quality and range of their services.
  • Expertise – We also examined each washing machine repair service's expertise, considering their years of experience and professional qualifications..
  • Responsiveness –  We rated their responsiveness, availability, and willingness to assist clients with inquiries and requests.
  • Availability – We also looked at which washing machine repair services have flexible hours and which ones offer emergency services.

A broken washing machine is the ultimate test – you’ll either become a laundry guru or find yourself wearing mismatched socks forever. 

For those who can’t imagine life without a washing machine’s gentle whirring and efficient cleaning powers, here is our list of the best washing machine repair services in Edinburgh.

1. Appliance Doctor

Appliance Doctor's Homepage

Services: Washer/Dryer Repair, Washing Machine Repair, Exhaust Hood Repairs, Household Appliance Installation, Stove & Cooktop Repair, Electrical Repairs, Gas Ovens, Repair Gas Cookers, Sales & Repairs, Same Day Service


Address: 80 Longstone St, Edinburgh EH14 2BZ, United Kingdom

Contact Details:  +44 131 444 0911

Operating Hours:

  • Mon-Thurs: 9AM–8PM
  • Friday: 9AM–5PM       
Google reviews score4.8/5
Yell reviews score4.6/5
Score consistency5/5
Total Reviews4.8/5
Repair Service4.5/5
→Range of Services5/5


  • Over 20 years of experience
  • Located in the city centre
  • Engineers carry a wide range of spare parts
  • Offers free estimates, pensioner discounts, and work guarantees
  • Has same-day call-out and emergency options
  • Experienced in working with reputable brands
  • Can arrange for appliance disposal/recycling


  • Closed on weekends
  • Reports of rude technicians

Conveniently located in the city centre, Appliance Doctor is a well-established small business in Edinburgh, specialising in sales and repairs of domestic appliances for over 20 years. 

We like that they carry a wide range of spare parts for efficient repairs, which allows your washing machine to be fixed promptly and effectively.

They also seem to have key offerings in their arsenal to increase customer confidence in their services: free estimates, pensioner discounts, and guarantees on their work. 

Moreover, their same-day call-out and emergency options are a big plus! It’s great to have such convenient solutions, which aren’t always available with other washing machine repair services.

With extensive experience working with reputable brands like Bosch, Dyson, and Whirlpool, Appliance Doctor also demonstrates expertise in handling various appliance repairs. 

We do appreciate their ability to recycle and dispose of appliances that cannot be repaired. With their experienced engineers handling the process, clients can skip the hassle of contacting the council or arranging the disposal themselves.

However, it’s important to note that Appliance Doctor has limited availability, being closed on weekends. 

Unfortunately, there have been some occasional reports about the behaviour of technicians. We hope the company will take some action to address and improve how they interact with clients, so everyone can have a more positive experience.

2. Wallaces Appliance

Wallaces Appliance's Homepage

Services: Condenser Dryer, Washer/Dryer Repair, Washing Machine Repair, Plumbing, Electric Hob, Commercial Washer, Drive Belt, Domestic Appliance Spare Parts, Air Conditioning, Dishwasher Repair, Electric Shower Repair, Microwave Repair, Oven 


Contact Details:  +44 131 337 6362

Operating Hours: Mon-Fri: 8:45AM–5PM

Google reviews score4.1/5
Facebook reviews score5/5
Score consistency4.6/5
Total Reviews4.5/5
Repair Service4/5
→Range of Services5/5


  • Free estimates except for microwaves
  • Experience with wide range of brands and products
  • Flexible call-out times and low call-out charges
  • Wide range of washing machine parts


  • Closed on weekends
  • Some instances of misdiagnosing repairs
  • Reports of technicians pushing clients to buy new machines

We think Wallaces Appliance is another solid option for washing machine repair in Edinburgh due to the wide range of domestic appliances they cover. 

First off, they offer free estimates, except for microwaves which have a small inspection fee. This allows clients to get an idea of the potential cost before committing to the repair. 

The repair experts at Wallaces Appliance also have tons of experience dealing with appliances from different brands like Bosch, Whirlpool, and Beko. This can potentially result in cost savings for clients.

Flexible call-out times and low call-out charges of £40 are additional benefits that make their service accessible and affordable.

We also love that they have a variety of washing machine parts in stock, like fill hoses, bearings and kits, belts, and capacitors. It would really speed up the repair process and minimise the wait time for their clients.

However, it’s important to note a couple of drawbacks. Wallaces Appliance is closed on weekends, which can be inconvenient for clients who rely on their services during those days. 

There have also been reports of misdiagnosing repairs, suggesting that the accuracy of their assessments may not always be reliable. 

Additionally, some have expressed concerns about technicians pushing them to purchase new machines rather than exploring repair options. This might feel like pressure to some clients who prefer to stick to their current machines.

3.  Lothian Domestics

Lothian Domestics' Homepage

Services: Washer Dryers, Washing Machines Washer, Washer/Dryer Repair, Washing Machine Repair, Warranty Repairs, Workshop Repairs, Major Repair, Emergency Response, Dishwasher Repair, Freezer Repair, Oven Repair, Refrigerator Repair


Contact Details:  +44 131 516 2080

Operating Hours: Mon-Sun: Open 24 hours

Google reviews score4.6/5
Yelp reviews score5/5
Score consistency4.8/5
Total Reviews4.8/5
Repair Service4/5
→Range of Services3/5


  • Over 8 years of experience
  • Success rate of 98.6% for first-visit completion
  • 24/7 availability
  • Average response time of less than 6 minutes
  • No hidden charges
  • Extensive van stock due to manufacturer partnerships
  • Committed to environmental sustainability
  • Special services for letting agents and landlords


  • Limited range of products for repair
  • Last-minute schedule changes

Lothian Domestics, a family-run company with over 8 years of experience, offers a range of pros that make them a reliable choice for appliance repair. With a success rate of 98.6% for first-visit completion, they aim to provide efficient and effective solutions. 

Their commitment to client convenience is evident in their 24/7 availability. Unlike other repair companies, they even have an average response time of less than 6 minutes!

We also admire their transparent pricing policy, ensuring no hidden charges or fees. They promptly dispatch engineers, often on the same or next working day, minimising the impact of a broken appliance on daily routines. 

Their extensive van stock and strong partnerships with manufacturers also enable them to source parts quickly and repair a wide range of appliance brands.

They also cater to the needs of letting agents and landlords. They provide free access to their exclusive in-house system, MyLothian, which allows easy tracking of repairs from start to finish.

However, it’s important to note a couple of cons. For instance, Lothian Domestics has a limited range of products for repair.

Additionally, there have been reports of last-minute schedule changes that inconvenienced some clients.

4. White Eagle Repair

White Eagle Repair's Homepage

Services: Speedy Repairs, Tumble Dryers, Washing Machine Repair, Water Leaks, Washer/Dryer Repair,  Freezer Repair, Household Appliance Installation, Dryer Repair, Electrical Repairs, Refrigerator/Freezer Repair, Microwave Repair, Oven Repair


Address: 4 Redgauntlet Terrace, Edinburgh EH16 5SE, United Kingdom

Contact Details:  +44 131 210 0100

Operating Hours: Mon-Fri: 9AM–5PM

Google reviews score4.9/5
Facebook reviews score4.9/5
Score consistency5/5
Total Reviews4.9/5
Repair Service4/5
→Range of Services5/5


  • 12 years of experience
  • Transparent pricing with no hidden fees
  • 6-month extended warranty plus 3 months warranty for the entire device
  • 100% money-back guarantee
  • Specialises in major appliance brands


  • Closed on weekends
  • Relatively higher call-out fees
  • Reports of technicians’ unbecoming behaviour

White Eagle Repair is an established family-owned company that has been serving clients since 2011. Since then, they’ve gained a solid reputation in the washing machine repair industry.

We appreciate their dedication to providing high-quality service at affordable prices. They offer transparent pricing with no hidden fees so that clients would know exactly what to expect. 

Also, they go the extra mile by offering a 6-month extended warranty on their services, and an additional 3 months warranty for the entire device, regardless of the issue. These show how confident they are with their repair skills.

On top of these warranties, each work is also backed by their 100% money-back guarantee, which not all repair companies have!

They’re familiar with major appliance brands like Kenwood, Neff, Smeg, Whirlpool, and Zanussi, which is always reassuring.

While they have several strengths, they do have downsides. White Eagle Repair is closed on weekends, which may be inconvenient for those working during Mondays to Fridays.

In addition, their call-out fees are relatively higher  compared to some competitors, with washing machine call-outs costing £60.

Lastly, we heard about some clients that have reported instances wherein technicians exhibited aggression, sarcasm, and patronising behaviour. Hopefully, their technicians can maintain a professional and respectful demeanour at all times.

5. Trinity Domestics

Trinity Domestics' Homepage

Services:  Warranty Repairs, Washing Machines, Tumble Dryers, Washer/Dryer Repair, Washing Machine Repair, Bespoke Service, Dishwasher Repair, Dryer Repair, Exhaust Hood Repairs, Freezer Repair, Household Appliance Installation


Address: Unit 16, 30 Cultins Rd, Edinburgh EH11 4DG, United Kingdom

Contact Details:  +44 131 332 8349

Operating Hours: Mon-Fri: 9AM–4PM

Google reviews score4.7/5
Trustpilot reviews score4.4/5
Score consistency4.5/5
Total Reviews4.5/5
Repair Service4/5
→Range of Services4/5


  • 29 years of experience
  • Specialises in laundry repair
  • Official repair agent for BEKO
  • CHAS accredited contractor
  • Relationships with over 40 residential letting agencies
  • Also works with housing associations and specialist residential units
  • Bespoke service for private landlords


  • Some complaints about being unresponsive
  • Pricey call-out charges

Trinity Domestics, a family-run domestic appliance repair company established in 1994, offers a comprehensive range of appliance repair services. With a loyal portfolio of returning clients, their expertise and reliability are evident.

They specialise in laundry repairs, including washing machines, washer dryers, and tumble dryers. This has earned them the distinction of being the official repair agent for BEKO in Edinburgh and the Lothians.

One notable aspect of Trinity Domestics is their commitment to health and safety. As a CHAS accredited contractor, they have demonstrated their ability to maintain excellent standards in health and safety processes. 

Not limited to residential clients, Trinity Domestics has cultivated strong relationships with over 40 residential letting agencies in Edinburgh and the Lothians. They even work with housing associations and specialist residential units.

For private landlords, Trinity Domestics offers a bespoke service that takes away the stress of arranging appliance repairs. They handle all interactions with tenants, providing landlords with a worry-free experience.

While Trinity Domestics excels in many areas, there have been occasional reports of them being unresponsive to emails. Some clients were frustrated with their lack of response to their repeated emails and calls.

Also, some clients have expressed dissatisfaction with the cost of call-outs, citing a case where a 10-minute assessment resulted in a £50 charge. 

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