Categories > Repairs
5 Best Jewellery Repair Shops in Edinburgh
How We Picked
Jewellery Repair
First, we looked at the jewellery repair quality and the selection of services each shop offers, as well as their years of experience.
Work Ethic
We also rated their responsiveness and demeanour in handling customer queries and requests to assess their work ethic.
Prices
Also, we checked out their varying price points so that you can choose which repair shops can accommodate your budget.
Value Added Services
We also checked out the add-on services that each shop offers. This will help customers decide what other services they can get from the same shop.
1. Edinburgh Jewellery Repair
Services: Jewellery Repair, Antique Jewellery Restoration, Fine Jewellery Repair, Bespoke Jewellery Design, Resizing, Stone Resetting, Cleaning, Chain, Bracelet, and Clasp Repair, Valuation
Website: https://edinburghjewelleryrepair.co.uk/
Address: 5 Commercial St, Leith, Edinburgh EH6 6JA, United Kingdom
Contact Details: +44 131 555 3388
Operating Hours:
- Wednesday: 9 AM–5 PM
- Thursday: 10 AM–6 PM
- Friday: 9 AM–5 PM
- Saturday: 10 AM–3 PM
Google reviews score | 5/5 |
Facebook reviews score | 4.9/5 |
Score consistency | 5/5 |
Total Reviews | 4.96/5 |
Jewellery Repair | 5/5 |
→Workmanship | 5/5 |
→Range of Services | 5/5 |
→Years of Experience | 5/5 |
Work Ethic | 5/5 |
→Responsiveness | 5/5 |
→Demeanour | 5/5 |
Prices(A higher score means better value) | 4.5/5 |
Value Added Services | 5/5 |
Pros
- Has more than twenty years of experience
- Offers free no-obligation quote
- Specialises in antique Jewellery craftsmanship
- Also known for their fine Jewellery repair
- Comparatively reasonable prices
Cons
- Closed three days a week
- Minor communication issues
Edinburgh Jewellery Repair has more than twenty years of industry experience, so we think they are one of the top dogs when it comes to Jewellery repair.
We appreciate their free, no-obligation quote that takes the pressure off their customers and provides them with free advice as well.
A unique service they offeris their antique jewellery repair, which is perfect for those ancestral gems. They are trained to perform old methods of classical handbuilt jewellery repair, as well as the use of modern laser and machine techniques.
They are also known for their fine jewellery repair services. For those who have misplaced precious stones, snapped links, and dull/tarnished fine jewellery, they’d be your best bet in making them good as new.
For those who want a custom-designed piece, they also have unique jewellery design services. If you want to repurpose an old necklace and turn it into a bracelet or a ring, this shop seems to be the place to go.
Comparatively, they offer reasonable prices. For instance, their stone resetting services start at only £25 and resizing starts at £35, while other shops have higher prices.
Sadly, they are closed three days a week, so plan your visit according to their schedule.
Also, customers have apparently experienced some minor communication issues. However, we are happy to report that they were immediately addressed by the shop.
2. Brendan Haddock Jewellers
Services: Jewellery Repair, Expert Watch Battery Fitment, Water Resistance Testing, Pearl and Bead Restringing Services, Clock Maintenance & Restoration Services, Jewellery Design Services, Engraving Services, Emergency Restringing Services
Website: http://www.bhjewellers.co.uk/
Address: 4 Murrayfield Pl, Edinburgh EH12 6AA, United Kingdom
Contact Details: +44 131 337 0611
Operating Hours: Tue-Fri 10 AM-6 PM
Google reviews score | 4.7/5 |
Yell reviews score | 4.6/5 |
Score consistency | 5/5 |
Total Reviews | 4.76/5 |
Jewellery Repair | 5/5 |
→Workmanship | 5/5 |
→Range of Services | 5/5 |
→Years of Experience | 5/5 |
Work Ethic | 5/5 |
→Responsiveness | 5/5 |
→Demeanour | 5/5 |
Prices(A higher score means better value) | 3/5 |
Value Added Services | 4/5 |
Pros
- Offers a free quote
- Owner has a National Association of Goldsmiths’ Professional Jewellery Valuation Diploma
- Member of GemA
- Has an emergency restringing service
- Also offers engraving services
Cons
- Closed on weekends and Mondays
- Reports of overpricing
Brendan Haddock Jewellers opened in 1984, which means they’ve been at the forefront of the industry ever since. The owner, Brendan, has a National Association of Goldsmiths’ Professional Jewellery Valuation Diploma – proof of his expertise.
On top of this diploma, he is also a member of The Gemmological Association of Great Britain (GemA), the world’s longest established provider of gem and jewellery education.
If you’re not sure how much you’re willing to spend on repairing your jewellery, they can provide a free quote which should help you make a decision.
What sets this shop apart is their emergency restringing service. Those who suddenly ripped their jewellery piece can bring it to them, and they will strive to finish it within your allotted time frame.
They also offer engraving services for those who would like to have a highly-customised piece.
Sadly, they are closed not just on weekends but on Mondays as well. Those who are only available on these three days would need to juggle their schedules around.
We also heard reports of customers being quoted steep prices. Apparently, they were quoted hundreds of pounds for repair, but when they went to another shop, they only paid around £20-£30.
3. Goodwins
Service: Jewellery Repair, Watch Repair, Alterations, Polishing, Rhodium Plating Services, Battery and Leather Strap Replacements, Watch Strap Alterations, Silverware Cleaning
Website: https://www.goodwinsantiques.com/
Address: 106-108 Rose St, Edinburgh EH2 3JF, United Kingdom
Contact Details: +44 131 220 1230
Operating Hours: Tue-Sat: 10 AM–5 PM
Google reviews score | 4.5/5 |
Yelp reviews score | 4.5/5 |
Score consistency | 5/5 |
Total Reviews | 4.66/5 |
Jewellery Repair | 4.66/5 |
→Workmanship | 4/5 |
→Range of Services | 5/5 |
→Years of Experience | 5/5 |
Work Ethic | 4.5/5 |
→Responsiveness | 5/5 |
→Demeanour | 4/5 |
Prices(A higher score means better value) | 3/5 |
Value Added Services | 4/5 |
Pros
- Jewellery experts since 1946
- Offers same-day repairs
- Offers rhodium plating services
- Also offers valuation services
- All items fully insured while in their store
Cons
- Closed on Sundays and Mondays
- Pricey
- Reports of low quality repairs
Goodwins has been in this jewellery business in Edinburgh since 1946, so we think your precious jewels would be in very capable hands.
We like that they offer same-day repairs. While others have a six-day or even two-week turnaround time, they promise to repair your jewellery within the day, which is quite impressive.
Another unique service they offer is their rhodium plating services. Rhodium plating is used to create a white reflective appearance on jewellery, and it is harder than gold, so your items would be resistant to scratches and tarnish.
Also, they offer detailed valuation services. Those who are looking for one-off valuation documents or group valuations would not need to go to another shop.
Unlike other shops, all items are fully insured while they are in their store. It seems you can trust them with your valuables, which is quite reassuring.
Unfortunately, they are closed on Sundays and Mondays, so do arrange your schedules accordingly.
Comparatively, their services are also a tad pricier. For instance, their gem setting fee is £85 per item; while other shops offer this exact same service.for as low as £25.
We also spoke with some of their customers, and some of them reported low quality work such as additional scratches and distorted frames. Apparently, not all of them were offered refunds either – which is quite a shame.
4. Ernest Jones
Services: Jewellery Restoration, Watch Servicing and Repairs, Engraving, Valuation, Diamond and Gemstone Resetting and Replacement, Rethreading of Pearls and Beads, Clasp Repairs and Replacements
Website: https://www.ernestjones.co.uk/
Address: 78 Princes St, Edinburgh EH2 2ER, United Kingdom
Contact Details: +44 131 220 0507
Operating Hours:
- Mon-Sat: 9:30 AM–5:30 PM
- Sunday: 11 AM–5 PM
Google reviews score | 4.2/5 |
Trustpilot reviews score | 4.2/5 |
Score consistency | 5/5 |
Total Reviews | 4.46/5 |
Jewellery Repair | 5/5 |
→Workmanship | 5/5 |
→Range of Services | 5/5 |
→Years of Experience | 5/5 |
Work Ethic | 3.5/5 |
→Responsiveness | 4/5 |
→Demeanour | 3/5 |
Prices(A higher score means better value) | 3.5/5 |
Value Added Services | 4/5 |
Pros
- Established in 1949
- Open all week
- Specialises in diamonds and designer-brand watches
- Known for their diamond and gemstone resetting and replacement
- All repairs are guaranteed for 12 months
Cons
- Limited range of repair services
- Reports of rude store staff
Ernest Jones is another long-standing jewellery repair shop in Edinburgh, having been established in 1949. They have grown from only one store to a highly-reputable national chain with over 100 jewellery stores – an impressive feat.
Unlike other jewellery shops, they are open all week. This is good news for those that are only free during the weekends.
This high-end shop specialises in diamonds and designer-brand watches. For those who want to protect their expensive baubles, this might be the kind of expertise you’re looking for.
Specifically, they offer diamond and gemstone resetting and replacement services. You’ll be happy to know that all of their repairs are guaranteed for 12 months, from the time you collect your repaired item.
Compared to other shops, however, their range of jewellery repair services is a bit limited. Those who are looking for specialised services such as rhodium plating might need to go elsewhere.
We were also disappointed to hear about their rude staff. Apparently, some of their previous customers were so turned off by their arrogant and impolite personnel that they went to another shop altogether.
5. Daniel Henderson Jewellers
Services: General Repairs, Full Restoration Service, Diamond and Gemstone Resetting and Replacement, Link & Clasp Repair, Chain and Bracelet Adjustments, Stone Setting, Engraving, Polishing
Website: https://dhjewellers.co.uk/
Address: 188 Rose St, Edinburgh EH2 4BA, United Kingdom
Contact Details: +44 131 466 1745
Operating Hours: Tue-Sat: 10 AM–5:30 PM
Google reviews score | 4.6/5 |
Facebook reviews score | 4/5 |
Score consistency | 4.8/5 |
Total Reviews | 4.46/5 |
Jewellery Repair | 5/5 |
→Workmanship | 5/5 |
→Range of Services | 5/5 |
→Years of Experience | 5/5 |
Work Ethic | 5/5 |
→Responsiveness | 5/5 |
→Demeanour | 5/5 |
Prices(A higher score means better value) | 4/5 |
Value Added Services | 3.5/5 |
Pros
- Has 12 years of industry experience
- Owner completed studies at the Gemological Institute of America (GIA)
- Trained with De Beers in London
- Technicians have years of experience
- Specialises in diamond and gemstone resetting and replacement
- Also offers a full restoration service
Cons
- Longer turnaround times
- Reports of repair delays
- Closed on Sundays and Mondays
With 12 years of industry experience under its belt, we think Daniel Henderson Jewellers is definitely one of the best in the business. If you are looking to restore or repair your jewellery, they’d be a solid option.
The owner, Daniel Henderson, completed his studies at the Gemological Institute of America (GIA). He was also trained with De Beers in London, so you can just imagine the wide range of specialisations he has under his belt.
They also pride themselves on having highly-trained technicians. Apparently, they have years of experience in structural repair and jewellery rejuvenation, which is quite impressive.
This shop specialises in diamond and gemstone resetting and replacement. Those who have loose diamond settings or broken emerald cufflinks might need to go to them for repairs.
They also offer a full restoration service. Those who think their jewellery is due for a total overhaul might need this option of theirs.
Compared to the other shops, however, their repair service turnaround time of 6 days is quite long. This is because some shops offer same-day repair and engraving services, and others can pick them up the next day.
We even heard reports of the shop exceeding their promised turnaround times, which are already long to begin with.
Also, those who want their jewellery repaired on a Sunday or a Monday would need to go elsewhere since they are closed on these two days.