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Edinburgh’s Top 5 Removalists

Edinburgh’s Top 7 Removalists

How we picked

Range of Services

We explored the specifics of each company’s services to see if they can handle a wide range of requests.

Expertise

We handpicked companies with the best combinations of experience and track records. 

Cost

We chose companies that ensure clients get their money’s worth and more.

Customer Care

We set out to know what customers say about each company’s communication and handling skills, as well as its respect for items and sense of empathy.

1. Castle Removals

Castle Removals' Homepage

Website: https://www.castle-removals.co.uk 

Address: 55 Carrick Knowe Pkwy, Edinburgh EH12 7EE

Contact: +44 131 538 3919

Operating Hours: 8:00 AM-8:00 PM daily

Google reviews score4.9/5
Facebook reviews score N/A
Bark reviews score5/5
Total reviews3/5
Score consistency 5/5
Range of Services5/5
Expertise5/5
Cost5/5
Customer Care4.7/5
Communication / Responsiveness4/5
Quality of Handling4/5
Empathy and Attention to Detail5/5

Pros

  • Quick responses to queries
  • Reasonable pricing
  • Clearance services available
  • 30+ years of experience

Cons

  • A few complaints about timeliness and service quality

Two things are consistent when clients talk about Castle Removals. First, they love how responsive they are throughout the process.

We love how Castle Removals is easily accessible to clients at every stage of the move – from booking to the day of service. We think that prompt and clear communication helps establish trust and reliability from the very beginning, which they’ve been able to achieve quite well.

The second most common compliment they frequently receive pertains to their rates. Castle Removals is known for its affordable prices, which makes them top-of-mind for new and returning clients.

What we like about their approach to pricing is that they provide unique quotes for each client. A quick skim of their website shows that they don’t have a general rate card, as they recognise that no two moves are created equal.

Expertise-wise, there is no doubt that they are one of the veterans in Edinburgh, as they bring over 30 years of experience with them to every project. 

We like that they offer an extensive range of removal services for different kinds of needs. Apart from the usual moves, they also tackle home and office clearances and can throw in cleaning services, which is added value on top of what they already do.

Ultimately, clients love Castle Removals for its brilliant team. They are consistently described as efficient, humourous, polite, and careful – all qualities that make a stressed and anxious client feel assured and at ease.

2. Kingdom Removals

Kingdom Removals' Homepage

Website: https://www.kingdomremovals.co.uk 

Address: 5 Graham St, Edinburgh EH6 5QN

Contact:  +44 131 202 5414

Operating Hours: 9:00 AM-9:00 PM Mondays to Fridays, 9:00 AM-4:30 PM Saturdays

Google reviews score5/5
Facebook reviews score 5/5
What Removals reviews score5/5
Yell reviews score5/5
Total reviews5/5
Score consistency 5/5
Range of Services5/5
Expertise5/5
Cost4/5
Customer Care5/5
Communication / Responsiveness5/5
Quality of Handling5/5
Empathy and Attention to Detail5/5

Pros

  • Offers emergency/last-minute removal services
  • Full cleaning services available
  • Impeccable customer care
  • Long-distance services available
  • 24/7 support for clients

Cons

  • Closed on weekends

The most noteworthy quality Kingdom Removals possesses that many clients vouch for is above-and-beyond customer care. Many clients share that this is the only removal service that showed extra care for their belongings.

We think that this is a rare quality in this business, as most teams would just want to get the job over and done in the quickest possible amount of time without giving much thought to the kind of items they are packing and moving.

We’re fairly confident that this is the reason why Kingdom Removals comes so highly recommended by countless customers. They see that the team treats their belongings as more than just items to transport, but as things with sentimental value.

Another thing we like about Kingdom Removals is that they offer emergency or last-minute removals. Typically, clients would book their services up to months in advance, but they are able to accommodate requests with a one- or two-week lead time.

They are also known for their impressive long-distance services for selected locations, from office relocations to student removals. We appreciate that they offer storage and packing solutions alongside these, even demos and tips for those who opt to self-pack.

For those moving out of a rented space, they also offer professional cleaning services, which we love. We know how crucial it is to leave a rented space in top condition, so to have someone take care of that is a great load off a client’s back.

Kingdom Removals guarantees 24/7 support for clients so that they never feel like they’ve been left hanging. While they aren’t the cheapest option out there, they offer great value for money by quickly establishing trust, making the entire process a lot lighter and less stressful for everyone. 

3. Edinburgh Removals

Edinburgh Removals' Homepage

Website: https://www.edinburgh-removals.net   

Address: 60 N Gyle Loan, Edinburgh EH12 8LD

Contact: +44 131 554 5393

Operating Hours: 8:00 AM-8:00 PM daily

Google reviews score4.8/5
Facebook reviews score 4.9/5
Total reviews3/5
Score consistency 5/5
Range of Services4/5
Expertise5/5
Cost5/5
Customer Care4/5
Communication / Responsiveness4/5
Quality of Handling4/5
Empathy and Attention to Detail4/5

Pros

  • Tailored service for each client
  • 30+ years of experience
  • Provides an inventory of items
  • Initial home visit included
  • Affordable rates

Cons

  • No clearance or cleaning services
  • Some complaints on scheduling and communication issues

Edinburgh Removals makes good use of its 30+ years of experience in the removals and storage industry by providing tailored service for each client. We love how they customise their quotes based on the client’s unique situation and needs.

They do an initial home visit, which customers appreciate. This enables them to gain a better understanding of the potential complexities or nuances of the specific removal, which makes the team better prepared come removal day.

This also helps them provide a more realistic and accurate quote for the client. Because of this, they are able to offer their services at a lower cost, which many customers can vouch for.

During the process, the team creates a detailed inventory of the item scheduled for removal and checks this upon the move. We think that this shows careful accountability to clients for the items entrusted to them.

Apart from home removals, they also do office removals, which is a great way to extend their services into another market. Recognising the sensitive nature of some office equipment, they make moves more seamless by doing out-of-hours or weekend removals.

The team is described as friendly, easy to work with, great at communicating, and proactive. Many clients commend them for making the removal easier and less stressful than expected, which makes for a positive overall experience.

It’s a shame that they don’t have value-added services such as cleaning and clearances, as this would appeal to the rental market. Regardless, the quality of Edinburgh Removals’ work remains to be one of the best in the area, making them a top choice for this type of service.

4. Kerr’s of Edinburgh

Kerr’s of Edinburgh's Homepage

Website: https://kerrsremovals.co.uk 

Address: 3 Albert Rd, Leith, Edinburgh EH6 7DP

Contact: +44 131 555 3949

Operating Hours: 9:00 AM-5:00 PM, Mondays to Fridays

Google reviews score5/5
Facebook reviews score 4.7/5
NiceLocal reviews score5/5
Total reviews3/5
Score consistency 4.5/5
Range of Services4/5
Expertise5/5
Cost5/5
Customer Care5/5
Communication / Responsiveness5/5
Quality of Handling5/5
Empathy and Attention to Detail5/5

Pros

  • Almost 50 years of experience
  • Offers decluttering services
  • Free no-obligation survey
  • Fair pricing
  • Top-notch storage services
  • Meticulous packing and handling
  • Junk removal services for corporate clients

Cons

  • Some reports of employees needing more training

One of the things that stands out to us about Kerr’s is it’s personalised approach to removals. We can immediately tell and appreciate that this is a family-run business, as the director himself is the one who does the initial home survey.

Customers love how polished the planning and executing are with Kerr’s. The free home survey itself is a joy to experience, as the director assesses the items and already identifies special packing approaches needed for more fragile possessions.

We like that he makes himself available for any questions a client may have during this survey. This allows him to formulate a detailed brief for the team who will be doing the removal, leaving little room for surprises on moving day.

Pricing is also friendly and fair, as they price based on the unique context of each client. With the quote comes a detailed move plan that features a cost breakdown, packing arrangements, secure storage requirements (if any), and other optional services that may be of benefit. 

In terms of the service itself, Kerr’s 50+ years of expertise truly shows, as his team is a well-oiled machine. Their packing and handling techniques are top-of-the-line, with fragile items being packed a day before the actual move to ensure that they are secured well.

Kerr’s also offers business removals, which include junk removal services. We love that they recycle and dispose of items responsibly, ensuring that over 80% don’t end up in a landfill.

5.  1st Movers Edinburgh

1st Movers Edinburgh's Homepage

Website: https://www.1stmovers.co.uk 

Address: 94 South Bridge, Edinburgh EH1 1HN

Contact: +44 131 332 137

Google reviews score4.7/5
Facebook reviews score 4.4/5
NiceLocal reviews score4.6/5
Total reviews4/5
Score consistency 5/5
Range of Services5/5
Expertise4/5
Cost5/5
Customer Care4/5
Communication / Responsiveness5/5
Quality of Handling3/5
Empathy and Attention to Detail4/5

Pros

  • Add-on cleaning services available
  • Transparent pricing – no hidden costs
  • Flexible scheduling
  • Assistance in dismantling furniture
  • Special offers available
  • Offers piano disposal and removal
  • More affordable than competitors 
  • Smooth booking experience and good communication

Cons

  • A few incidents of tardiness and breakage

Many clients say that they found 1st Movers remarkably cheaper than all other removalist options. We like that on top of their competitive rates, they make it a practice to be up-front with their fees.

One thing that we love about 1st Movers is their flexible scheduling, which essentially means that they are willing to do a move on weekends or out-of-office hours if this will better suit the needs of the client.

They also offer an add-on service for furniture dismantling, as they recognise that this is one of the more stressful parts of packing. We think that this is a great added value for the client, as dismantling can be a complicated process and needs the skilled eyes and hands of experts.

At the same time, 1st Movers offers cleaning services (in partnership with its sister company) as another add-on, which is fantastic. This is particularly relevant for people moving out of a rented space, which needs to pass inspection before the deposit is returned.

They also do piano removals and disposals, which require a completely different skill set and are therefore categorised as a separate service. 

Clients who have availed of this service appreciate the attentiveness and care given to their pianos. This shows us that more than acknowledging the fragility of the item, the team recognises its personal value to the owner.

1st Movers regularly announces special offers for its services, which clients on a budget will certainly appreciate. Booking a service is also easy and effortless, and customers love the clear communication between them and the booking agent at every step of the process.

6.  AZ Movers

Website: https://www.azmovers.co.uk/

Address: 101 Rose Street South Lane, Edinburgh EH2 3JG

Contact: 0131 618 9095 | [email protected]

Google reviews score4.9/5
Facebook reviews score 5/5
NiceLocal reviews score4.3/5
Total reviews4.7/5
Score consistency 4/5
Range of Services5/5
Expertise4/5
Cost4/5
Customer Care3/5
Communication / Responsiveness3/5
Quality of Handling3/5
Empathy and Attention to Detail3/5

Pros

  • Home, office and piano removals
  • Competitive prices
  • Customized, no-obligation quotes

Cons

  • Complaints about customer service

AZ Movers has been in the moving industry for a while. They’re established in Edinburgh, UK & Arizona, and is continuously expanding in the UK.

One thing we like about them is their customized quotes for each client. This way, they ensure that their prices fit the budget.

What’s more is that their quotes are for free and are no obligation!

They offer competitive and affordable rates for their services which we also like about them.

Something we think is very useful is that they have a 24/7 customer service.

However, speaking of customer service, there are a few past clients who have complained about their service.

All in all, we’ve heard more praises for them than negative feedback, so we think they’re still a good option for your moving needs!

7.  KO Moving

Website: https://komoving.co.uk/

Address: 28 Steedman row Edinburgh, EH16 4FQ

Contact:

Google reviews score5/5
Facebook reviews score 5/5
Yell reviews score5/5
Total reviews5/5
Score consistency 5/5
Range of Services5/5
Expertise4.5/5
Cost4.5/5
Customer Care5/5
Communication / Responsiveness5/5
Quality of Handling5/5
Empathy and Attention to Detail5/5

Pros

  • Tailored Removal Plans
  • Wide Range of Removal Services
  • Affordable Alternative

Cons

  • Potential for Delays

KO Movingis a professional removalist company that provides a full range of removal services to customers across Edinburgh and the UK. The company specializes in household removals, packing services, piano removals, and commercial moving services.

A pro in working with them is that they a wide range of removal services, including household removals, packing services, piano removals, and commercial moving services. This allows customers to choose the services they need and tailor their removal plan to their specific requirements.

Another reason why we like them is that the company offers tailored removal plans to fit each customer’s specific needs and requirements. This allows customers to choose the services they need and customize their removal plan to their budget and timeline.

Unlike others, KO Moving provides an affordable alternative to other removal companies across Edinburgh. Their services are competitively priced, making them accessible to a wide range of customers.

While the company is committed to delivering a timely and efficient removal service, there is always a risk of delays due to unforeseen circumstances such as traffic or weather conditions.

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