With over 23 years of experience in the Edinburgh property market, we believe Clouds Property Management has a deep understanding of the local real estate landscape.

We’re impressed with their recognition as the Best Lettings Branch of the Year and receipt of the People Awards for Customer Experience in 2022.

Their memberships in the Scottish Association of Landlords (SAL) and Landlord Accreditation Scotland (LAS) also show that they adhere to industry standards.

They’ve built their reputation on sourcing high-quality properties for both individual and corporate clients. In fact, their specialisation in central, stylish apartments caters to a niche market seeking premium rental properties.

The company offers flexible contracts. Their short-term flexible agreements and longer-term home options provide clients with diverse choices to suit their needs.

Plus, they offer an out-of-office emergency service ensuring that urgent matters are promptly addressed.

Providing advice for overseas landlords adds value for clients who may not be based in the UK but wish to invest in Edinburgh’s property market.

For those looking to enhance their properties before renting them out, they also offer design services. This certainly hits two birds with one stone.

One potential drawback is that they’re considered very expensive, which may not align with the budgets of some property owners.

They also exclusively manage high-end properties, which means they reject properties that do not meet this criterion. This selectivity may limit their scope and potential clientele.

Pure Property Management has a proven track record of over 15 years of experience as a family-run letting agency. 

For those looking for a free valuation, they’d be the ones to call. This could be a valuable service for property owners to assess the potential rental value of their properties.

They’re known for sourcing reliable tenants who pay rent on time. Offering tenant placement is a critical step in ensuring the property is well-maintained and rental income is reliable. 

Upon finding tenants, they secure rental agreements, simplifying the legal aspects of property management for landlords.

They offer comprehensive property maintenance services as well. Maintenance is essential to keep properties in top shape and maintain their value. 

We also appreciate their compliance guidance. Providing advice on compliance aspects, such as the tenancy deposit scheme and inventory services, allows landlords to meet legal requirements.

Unlike other property management firms, they offer ongoing support. They strive to keep properties in great condition year-round and address tenant inquiries and issues.

In the same vein, they also offer a 24-hour emergency contact number. We think this shows their readiness to address urgent matters, enhancing tenant and landlord trust.

Sadly, some tenants have reported difficulties in receiving responses to emails and calls when seeking assistance. 

There are also complaints about the customer service, with some clients stating that they were quite arrogant. They should retrain their staff in order to forge long-term client relationships.

Founded in 1998, Cullen Property claims to be born out of a passion for Edinburgh and a dedication to offering specialised property services. 

Their clients benefit from free expert advice on property sourcing, acquisition, and management, ensuring informed decisions and property success.

Also, each landlord is assigned a dedicated team, including a Contracts Manager, Property Manager, and Accounts Manager. We think this personalised approach streamlines the property management process.

Cullen Property also takes care of labour-intensive tasks, freeing up landlords’ time for other important matters. These include marketing, tenant background checks, deposit handling, and property maintenance.

They specialise in handling short-term lets, which provides added flexibility and income opportunities for property owners in Edinburgh.

They also claim to have a 97% occupancy rate, signifying efficient property management. Those looking for consistent rental income might find them an attractive choice.

Additionally, those who have HMO (House in Multiple Occupation) properties are lucky. They cater to the specific needs of HMO landlords, providing responsible letting services to professionals and students.

A downside is that former clients have reported challenges with communication and responsiveness. These include issues such as misinformation about council tax and a lack of notification about bills. 

Some tenants have also experienced issues with dampness in the bathroom and master bedroom. Reports suggest that addressing and rectifying these problems may have been less proactive than desired.

Southside Property Management is another reliable property management firm in Edinburgh. Their ethos of “Property Made Simple” reflects their mission to streamline the property management process. 

Their approach began in 2009 when the founder, John, noticed issues with overcharging in the industry, leading to a focus on transparency and cost-efficiency.

Thus, they decided not to charge set-up fees or marketing costs for long-term landlords, emphasising a commitment to fair and transparent pricing, which we appreciate.

Southside also ensures maximum exposure for properties by advertising on all major letting portals at no additional cost. This is a great bonus for budget-conscious property owners.

Plus, landlords can request a free appraisal, providing valuable insights into the potential of their properties.

Their operation on Saturdays offers flexibility for clients, particularly advantageous when most others are closed on weekends.

Speaking of budgets, their competitive pricing model may be an appealing option for cost-conscious landlords. Currently, they offer their full management service for 10.8% of the monthly rental, with a minimum fee of £81 including VAT.

This full management service includes conducting routine property visits every 3-6 months. This helps foster peace of mind for property owners.

Sadly, we’ve spoken to clients who have reported delays in receiving responses to emails, which can be a drawback.

We also heard about consistent drop-ins at the property without proper notice of 24-48 hours. We agree that this can be inconvenient and disruptive for both landlords and tenants.

Those seeking property management services in Edinburgh could also consider Easylet Property Management. 

To sweeten each deal, they offer a free rental valuation to assess the potential rental income of their properties, ensuring informed decision-making.

They also handle marketing, which not all property management services offer. This service – which includes posting pictures and details on their website and advertising on Lettingweb and Citylet – increases visibility and the likelihood of finding tenants.

Speaking of finding tenants, they have a Guaranteed Rent scheme, a significant benefit to landlords by providing security and peace of mind. Ensuring a regular income stream even in unpredictable circumstances can alleviate property owners’ financial worries.

They also conduct regular property inspections for each property they manage. These reduce potential issues and enhance the value of the asset.

As a cherry on top, they offer an out-of-hours emergency contact number. We think this is vital in case of property emergencies such as escape of water, loss of electricity, and loss of heating.

After interviewing former clients, we heard about managerial conduct issues. They

reported rude and inconsiderate behaviour from managerial staff, highlighting the importance of professionalism and courtesy.

They also told us about inefficiencies in certain processes, such as check-ins, which can lead to inconveniences for both landlords and tenants.

Chrissling Properties Ltd is a property management company based in Edinburgh, offering a wide range of services to landlords, investors, and tenants.

Known for their fresh and friendly approach to the residential market, we like that they provide tailored services that cater to the specific needs of each client.

What we like is how Chrissling Properties acts as a one-stop-shop for property management needs, from purchasing and investing to leasing and maintenance.

This integrated approach simplifies the process for clients, providing a seamless experience.

With a 99% property occupancy rate, Chrissling Properties demonstrates its effectiveness in securing and retaining tenants.

This high occupancy rate is beneficial for landlords seeking reliable rental income.

We like how the company emphasizes quality customer care, aiming to make the experience stress-free for landlords, investors, and tenants.

The team at Chrissling Properties is known for being friendly and professional. Their reliability, efficiency, and effectiveness are frequently praised by clients.

Additionally, they have Cantonese-speaking agents, which can be a significant advantage for Cantonese-speaking clients.

We highly recommend!