When asked about their experience with MCD Gas Plumbing & Heating, most clients are quick to talk about their quick and efficient service. Regardless of the plumber assigned to them, they loved that the repairs and installations did not take as long as expected.

This tells us that MCD Gas has a formidable team of well-trained and experienced plumbers that are consistent in the quality of service they offer. Unlike a company where there is one sole plumber manning the operations, this is more difficult for a team-based company to achieve.

We were also impressed to discover that MCD Gas is known for accurate diagnostics, which helps get things done faster without as much time and energy wastage. We think that this is an ode to their industry expertise, which all members of the time possess in spades.

Clients also love them for their reasonable rates, which is the ultimate clincher. It can be quite difficult to find a plumber that offers such high-calibre work at friendly prices, as most industry experts come with a premium price tag.

A big bonus is that MCD Gas offers emergency plumbing services, making help easier to access during urgent situations. Customers appreciate that they are quick to send out a plumber when a request is made, giving them faster relief and peace of mind.

All in all, there’s a lot to love about MCD Gas. They may not have been around as long as other companies, but they certainly have mastered the trade in a shorter amount of time, which shows in the consistency of their performance.

Plumbtec24 is well-loved by clients for excellent emergency plumbing services. Countless customers attest to immediately being serviced after making the call, which we think is commendable.

It is this high level of responsiveness that we find truly impressive. It also helps that customers find booking appointments with them easy and efficient, whether or not the situation is urgent.

One thing we found noteworthy about Plumbtec24 is that their plumbers go beyond the actual service and offer plenty of advice on future-proofing pipes, boilers, and other parts. We think that this is really where they offer their unique value to clients.

Whether it’s plumbing repairs, maintenance, or installation, their rates are also quite reasonable, which clients appreciate. Many customers who ended up going with Plumbtec24 did so after comparing rates and finding them to offer the best value for money.

There have been a few reports where the company was not able to follow through with a booking request. We have not yet seen a response so far from Plumbtec24, but we are hoping that these matters have been settled privately with the clients.

For the most part, their plumbers do a brilliant job at troubleshooting any issue presented to them. It is their cost-effective and timely approach to finding solutions that we think will be the reason customers will try or switch to them permanently for any plumbing needs.

True to its name, 1st Choice seems to be a top choice for many homeowners because of a mixture of characteristics that make them the ideal go-to plumber.

For many of these loyal clients, the initial experience is similar – they tried other plumbers who were not able to identify the cause of their plumbing problems. When they turned to 1st Choice, the diagnosis was not only quick but accurate.

Their excellent diagnostics are borne out of over a decade of experience in the trade. This is a crucial element in their line of work as a lack of an expert eye can cause frustration for a client who needs a plumbing issue to be resolved urgently.

Not only are they great at getting to the root of a plumbing problem, but 1st Choice also does this at affordable rates, which clients love. They also boast an impressive response time, which is ultimately what wins customers over.

What we like about 1st Choice is that they are constantly in communication with their clients. They educate clients and familiarise them with their line of work by explaining what they are doing, step by step.

In doing this, they invite clients to gain a better understanding of why certain fixes need to be made. When this is communicated clearly, they are able to gain the trust of the client and get their buy-in on the process.

The biggest plus for us is that they always offer the most cost-effective solutions. In an industry filled with professionals who are constantly overselling, this makes them part of a rare breed of plumbers who do honest work.

Whether bathroom, shower, toilet, or tap repair, SM Heating & Plumbing consistently delivers consistently brilliant service in a short period of time. 

They are known for their ability to immediately spot the cause of a problem and provide an honest assessment of the situation. We love that they don’t oversell by trying to convince clients to buy unnecessary parts, which is a sad reality in this line of work.

We like that they have the expertise and capacity to handle both residential and commercial clients and that despite a combined load, they manage to still boast a quick response time. In fact, their plumbers are known for arriving within an hour of receiving a request, if able.

One thing that customers are quick to point out about SM Heating & Plumbing is that their plumbers generously check other potential plumbing issues and try to resolve them. For us, this is their way of going the extra mile for clients.

It would be easy for them to turn a blind eye to additional problems and turn it into an opportunity to earn from it as a separate service. But because the focus is on future-proofing homes from any other potential issues, the team chooses not to leave any stone unturned.

That being said, it’s safe to say that SM Heating & Plumbing has a brilliant team of plumbers who genuinely care for their clients.

Customers with emergency requests will certainly appreciate Colin the Plumber. Despite handling both general and emergency plumbing concerns, he is excellent at prioritising urgent requests.

His impressive project management skills also mean that even non-urgent clients are not compromised. The last thing clients want to be on is a waitlist, so the assurance that they will get serviced within a good window of time is a big plus.

Colin is known for his detailed assessments and sound solutions. Customers love that he takes his time to inspect an issue before coming to a conclusion, which lessens the risk of going back to the drawing board.

We also like that he is a thoughtful worker, in that he tries his best to minimise disruptions for the client. He will do his best to make sure that clients remain comfortable even if the required needs a large window of time to complete.

He is also adept at explaining every step of the process to clients, and he makes sure to do this before actually starting. We think this is a great gesture as this helps manage clients’ expectations and keeps them in the loop.

Rate-wise, Colin’s fees are considered competitive and relatively affordable compared to other companies. He also doesn’t charge a call-out fee, which we think is fantastic.

Understandably, Colin’s reputation as a brilliant plumber means that he regularly has a demanding workload, so there are times when it may be more challenging to book him. But to us, this is only a testament to his excellent work ethic and skills.